I feel compelled to write and offer up some very deep and heartfelt thanks to the Laughlin Agency (and Mr. Stuart Ouellette in particular) for the absolutely incredible assistance I was given while trying to secure health insurance coverage for my three year old son. Mr. Ouellette's kindness, professionalism, vast base of knowledge, compassion, and generosity with his time (even going so far as to return one of my calls while he was out of town on vacation!) made navigating through the labyrinthine health insurance application process as manageable and pleasant as... finding a new insurance policy could EVER be. :) Honestly, I can't put in words what it meant to me to have an ally of that caliber on my side while I was facing the very scary prospect of my son being without the medical coverage he needs. Thank you, Mr. Ouellette, from the bottom of my heart.
J. Hussa, Astoria, Oregon
I thought I had no escape from MegaLife health insurance. I tried one insurance agent who wasn't able to help me. A friend highly recommended Paris Laughlin. What a difference! After giving me plenty of time to explain every detail of my situation to him, and giving me answers to many questions without ever making me feel rushed, he carefully explained my options. He already knew all the problems involved with that health insurance company and was helping several other people in my situation. He gave me precise instructions for my first steps and meanwhile he handled everything else with lightning speed. He knows this business inside-out, is very experienced, and knows how to avoid any potential pitfalls. He very quickly got me accepted somewhere else, thus saving me about $11,000 a year! He's available via phone or email, and quick with answers. I cannot believe the reduction in stress! I will be grateful to him for the rest of my life.
Carolyn Wood, Portland Oregon
Susan, Thank you so much for your help. I'm going to miss you and Paris after I go to Medicare coverage in January. We've had a long and good phone and email relationship. I appreciate all you have done for us. Gratefully Yours,Cecelia Bryant, Banks Oregon
Paris, just a short testimonial. You and your Co. have taken care of our insurance needs for many years. We are pleased to do business with you. You and Susan are always there for us. Thank you.
Phil Wright, Beaverton Oregon
When our first insurance application was denied, my wife and I were about to give up. But Laughlin Insurance stood by us, encouraging us to write a letter of appeal. They explained the process and even looked the letter over for us before they submitted it. It worked! We were accepted within a week. We would probably still be uninsured if we hadn't had Laughlin Insurance in our corner. Take care,
Jay WIlkinson, Eugene Oregon
I have worked with Laughlin Insurance since 2002, both as a small business owner and as a board member of a non profit group. The customer service provided by Paris and his staff is outstanding. Paris is always willing to answer questions about the complexities of insurance policies and the insurance industry in general. He provides thoughtful answers that pertain to the individual situation of each customer. As an example, Paris and his staff recently worked overtime for our non profit group in order to get our group policy in place as quickly as possible for our employees. The staff at Laughlin Insurance is always available and willing to answer questions and concerns from our employees and management, including an offer to drive to our place of business to speak to our employees, face to face.
Halli Rowley, Molalla Oregon
Thank you Paris and Susan for helping my family and I with the Family Health Insurance Assistance Program. Please continue to offer this special subsidy program.
Bonnie Keller, Portland Oregon
Problem solved, thank you Laughlin Insurance! Recently the premium for the group insurance plan I was on doubled and the benefits were cut, so I began shopping for an individual insurance plan. I asked my doctor for suggestions, and she gave me the contact information for Paris. I called Paris, and told him the benefits that were important to me, a little background about my health history, the max I could afford for a monthly premium, and the deductible amount I felt comfortable with, and he helped me narrow it down to a few plans. He listened, was knowledgeable about the different plans, gave me options and suggestions, and after I hung up the phone, I felt very confident about my decision. If anyone is shopping for health insurance, I highly recommend calling the Laughlin Agency - they helped make finding and applying for an insurance plan a painless process!
Teresa Nicola, Portland Oregon
I am satisfied with the PacificSource individual health care program. It's really easy and I appreciate it very much.
Rick Harrison, Portland Oregon
Thank you, Laughlin Insurance, for your excellent customer support over the years! Going above and beyond, I was notified to make sure when my insurance was cancelled that I was aware of the change and had another insurance company lined up. This is just one example of how I have been provided with superb customer service. I recommend Laughlin Insurance to friends and family in need of a health care program.
KayLynne B, Vancouver Washington