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Customer Ratings & Reviews for Laughlin Insurance, Inc.

16 Reviews | Leave a Review
My OHSU counselor recommended that I call Laughlin when my insurance was not renewed. The service I received from Stuart was excellent! He did everything for me! My new insurance was in place quickly and when I had an issue with the setup I called him, he quickly resolved multiple issues and got me on track in minutes. Best service I could imagine and I’m beyond impressed. Thank you!

I appreciate you for all your help to get health insurance coverage though in the past few years. When I asked you questions by email or phone, you always responded me quickly in professional manner. Also, your assistance at the reception desk in your office is courteous and professional. In the future if I need your help for insurance, I will come back to you. Also, if my friends need assistance, I will refer you to them. Thank you again for your help.

My wife and I are new retirees and with all the Medicare paperwork and supplemental medical insurance brochures we were receiving we were unsure about which plan was the best and most affordable. Thank God we were introduced to Paris Laughlin and Victoria Monteblanco by our financial advisor!! They helped us find the right plan and were so knowledgeable about our insurance. Paris and his staff are wonderful and friendly to work with and they took the worry about insurance away. We would recommend them to our Family and Friends anytime! Thank you Paris and Victoria!

My husband and I recommend Paris Laughlin to all our friends and family He has helped us get the very best coverage for our needs for the last few years. His knowledge and expertise in his field has given us both a sense of confidence and relief! Strongly recommend Laughin Agency! And his staff is excellent also....:):)

I want to share that our experience with Paris and his staff was wonderful! They are good people to work with and very, very helpful! They helped my son get medical coverage. If he had to go through the CoverOregon website, my son would have easily given up because of the problems. Going through Paris and his staff was so easy. Thank you, thank you so very, very much for all of your help! My son and I are truly very grateful for your help! Mary M.

on top of things consistently to get the job done

Thank you so much Paris, for letting me float on air today! You walk on water...or at least know where the rocks are! :} You have allowed me to relax and feel pretty good about the insurance I will be paying for after my retirement. The questions you asked Lisa were so infomative...I learned so much about an area I knew NOTHING about!! YOU ROCK!!!

I feel compelled to write and offer up some very deep and heartfelt thanks to the Laughlin Agency (and Mr. Stuart Ouellette in particular) for the absolutely incredible assistance I was given while trying to secure health insurance coverage for my three year old son.  Mr. Ouellette's kindness, professionalism, vast base of knowledge, compassion, and generosity with his time (even going so far as to return one of my calls while he was out of town on vacation!) made navigating through the labyrinthine health insurance application process as manageable and pleasant as... finding a new insurance policy could EVER be. :)  Honestly, I can't put in words what it meant to me to have an ally of that caliber on my side while I was facing the very scary prospect of my son being without the medical coverage he needs.  Thank you, Mr. Ouellette, from the bottom of my heart.
J. Hussa, Astoria, Oregon
Susan,  Thank you so much for your help.  I'm going to miss you and Paris after I go to Medicare coverage in January. We've had a long and good phone and email relationship. I appreciate all you have done for us.  Gratefully Yours,
Cecelia Bryant, Banks Oregon
Paris, just a short testimonial. You and your Co. have taken care of our insurance needs for many years. We are pleased to do business with you. You and Susan are always there for us. Thank you.
Phil Wright, Beaverton Oregon
When our first insurance application was denied, my wife and I were about to give up. But Laughlin Insurance stood by us, encouraging us to write a letter of appeal. They explained the process and even looked the letter over for us before they submitted it. It worked! We were accepted within a week. We would probably still be uninsured if we hadn't had Laughlin Insurance in our corner.  Take care,
Jay WIlkinson, Eugene Oregon
I have worked with Laughlin Insurance since 2002, both as a small business owner and as a board member of a non profit group.  The customer service provided by Paris and his staff is outstanding.  Paris is always willing to answer questions about the complexities of insurance policies and the insurance industry in general.  He provides thoughtful answers that pertain to the individual situation of each customer.  As an example, Paris and his staff recently worked overtime for our non profit group in order to get our group policy in place as quickly as possible for our employees.  The staff at Laughlin Insurance is always available and willing to answer questions and concerns from our employees and management, including an offer to drive to our place of business to speak to our employees, face to face.
Halli Rowley, Molalla Oregon
Thank you Paris and Susan for helping my family and I with the Family Health Insurance Assistance Program.  Please continue to offer this special subsidy program.
Bonnie Keller, Portland Oregon
Problem solved, thank you Laughlin Insurance!  Recently the premium for the group insurance plan I was on doubled and the benefits were cut, so I began shopping for an individual insurance plan.  I asked my doctor for suggestions, and she gave me the contact information for Paris.  I called Paris, and told him the benefits that were important to me, a little background about my health history, the max I could afford for a monthly premium, and the deductible amount I felt comfortable with, and he helped me narrow it down to a few plans.  He listened, was knowledgeable about the different plans, gave me options and suggestions, and after I hung up the phone, I felt very confident about my decision.  If anyone is shopping for health insurance, I highly recommend calling the Laughlin Agency - they helped make finding and applying for an insurance plan a painless process!
Teresa Nicola, Portland Oregon
I am satisfied with the PacificSource individual health care program. It's really easy and I appreciate it very much.
Rick Harrison, Portland Oregon
Thank you, Laughlin Insurance, for your excellent customer support over the years! Going above and beyond, I was notified to make sure when my insurance was cancelled that I was aware of the change and had another insurance company lined up. This is just one example of how I have been provided with superb customer service. I recommend Laughlin Insurance to friends and family in need of a health care program.
KayLynne B, Vancouver Washington
Laughlin Insurance, Inc. received a rating of 5.0 out of 5 based on 7 reviews on