Katie Hernandez

Katie Hernandez

Katie is a Licensed Health & Life Insurance Agent with Laughlin Insurance, where she assists individuals, families, Medicare beneficiaries, and employer groups with their health insurance needs. She is dedicated to providing responsive service, clear communication, and personalized guidance, helping clients navigate today’s evolving insurance marketplace with confidence.

Katie grew up in the Portland area and earned her Bachelor’s degree in Marketing from Warner Pacific College in 2021. Shortly after graduation, she joined Laughlin Insurance, where she initially worked in marketing and office administration. After earning her Health & Life insurance license in November 2021, Katie expanded her responsibilities to include serving clients directly and has continued to build her expertise in both individual and employer-sponsored health insurance.

Katie’s primary focus is working with the agency’s employer group clients, where she assists employers and employees with health benefit plans, enrollment support, and ongoing service. She also helps individuals evaluate Marketplace health insurance options and Medicare coverage, taking the time to explain available choices in a straightforward, easy-to-understand manner. Her background in marketing, combined with her growing industry knowledge, allows her to communicate complex insurance information clearly while delivering attentive, personalized service.

The Laughlin Insurance Difference

Katie is proud to be part of the Laughlin Insurance team, where personalized service has been the agency’s hallmark for decades. The agency was built on the belief that every client deserves knowledgeable guidance, honest recommendations, responsive communication, and ongoing support—not only during enrollment, but throughout every stage of their insurance journey.

Rather than focusing on sales, Laughlin Insurance focuses on relationships. Clients receive objective guidance, thoughtful plan comparisons, and continuing assistance long after their policies become effective. This commitment to education, integrity, and long-term service has earned the trust of generations of individuals, families, and employers throughout the Pacific Northwest.

Katie embraces these same values by providing responsive service, maintaining open communication, and ensuring clients receive the attention and support they deserve. She believes that building trust begins with listening carefully, understanding each client’s goals, and providing thoughtful guidance every step of the way.

Outside the Office

Outside the office, Katie enjoys spending time with family and friends, relaxing with her cats, Oliver and Luna, and visiting her family’s property at Lake Billy Chinook. She appreciates the balance that time outdoors and with loved ones provides and brings the same positive attitude, professionalism, and commitment to helping others into her work with clients every day.

“Our goal is not simply to help clients choose an insurance plan today, but to build lasting relationships by providing trusted guidance, exceptional service, and dependable support for years to come.”